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Customer Complaints: Your Most Valuable Asset - CLS-00013130
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Customer Complaints - Your most valuable asset
Assessments
Pre-Assessment Quiz
Post-Assessment Quiz
Videos
United breaks guitars!
How Poor Customer Service Can Lead to Big Losses!
Handling Customer Complaints Defusing Frustration
A Better Answer How to Handle Customer Complaints
Additional reading and resources
Civica-case-management-guide-to-best-practice-complaints-handling
Civica-case-management-complaints-handling-toolkit
Understanding Complaint Management
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Customer Complaints: Your Most Valuable Asset - CLS-00013130
Teacher:
Jolly Thomas
Skill Level
:
Beginner